Seller Policy

1. Introduction

Welcome to Fashion Connect. To ensure a positive experience for both sellers and buyers, we have established the following policies. By becoming a seller on our platform, you agree to comply with these terms.

2. Seller Eligibility

• Sellers must be at least 18 years old.
• Sellers must provide accurate and complete information during the registration process.
• Sellers must comply with all applicable laws and regulations.

3. Product Listings

• Quality Standards: All products listed must meet our quality standards and guidelines.
• Accurate Descriptions: Listings must include accurate descriptions, clear images, and detailed specifications.
• Prohibited Items: Certain items are prohibited from being sold on our platform, including counterfeit goods, stolen items, and any products that violate intellectual property rights.

4. Pricing and Fees

• Pricing: Sellers are responsible for setting their own prices. Prices must be fair and in accordance with market standards.
• Fees: Our platform charges a [percentage/flat fee] on each sale. Detailed information about our fee structure can be found [here](link to fee structure).

5. Order Fulfillment

• Shipping: Sellers must ship orders within the time frame specified in the listing. Tracking information should be provided to the buyer.
• Packaging: Items should be packaged securely to prevent damage during transit.
• Returns and Refunds: Sellers must clearly state their return and refund policies in their listings. Returns should be handled promptly and professionally.

6. Seller Conduct

• Communication: Sellers must respond to buyer inquiries and disputes in a timely and respectful manner.
• Integrity: Sellers must maintain high standards of integrity and professionalism. Fraudulent or dishonest behavior will not be tolerated.
• Compliance: Sellers must comply with all our platform policies, as well as applicable laws and regulations.

7. Intellectual Property

• Sellers must have the legal right to sell the products they list. Unauthorized use of intellectual property is strictly prohibited.
• If you believe a listing infringes on your intellectual property rights, please contact us at [contact email].

8. Account Suspension and Termination

• We reserve the right to suspend or terminate any seller account that violates our policies or engages in prohibited activities.
• Sellers may also request to close their account by contacting our support team.

9. Dispute Resolution

• In the event of a dispute between a buyer and seller, our support team will mediate to resolve the issue fairly.
• Both parties are expected to cooperate and provide necessary documentation to facilitate the resolution process.

10. Changes to Seller Policy

• We reserve the right to update or modify this Seller Policy at any time. Sellers will be notified of any significant changes.
• Continued use of our platform constitutes acceptance of the updated policies.

11. Contact Us

• If you have any questions or need assistance, please contact our support team.

Thank you for being a part of Fashion Connect. We appreciate your cooperation and commitment to maintaining a trusted marketplace.